Kryovance
"Cancellation and Refund Policy"
At Kryovance, we strive to ensure customer satisfaction. Orders can be canceled before they are shipped by contacting sales@slsyn.com. Once shipped, cancellation requests will not be accepted.
Refunds will be processed in the following scenarios:
- If a product is out of stock after order confirmation.
- If the order is canceled before shipping.
- If you receive a defective, damaged, or incorrect item (must be reported within 48 hours of delivery).
- Refunds, where applicable, will be processed within 7–10 business days to the original payment method.